Logistics

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Naurits offers cocoa and organises its delivery as a single service. The products in our range are not just listed in a catalogue: we aim to place them in warehouses that are as convenient as possible for buyers and to organise deliveries on the terms that suit them best. Our base is in Tallinn, Estonia – a port city with direct sea connections, a developed railway network and a favourable position between Western Europe, Scandinavia, the Baltic states and the markets of the East. From Tallinn and the other warehouses described below, we supply cocoa beans, nibs, cocoa mass, cocoa butter and cocoa powder to customers around the world.

A significant part of our work is connected with storing products. In Estonia we keep cocoa products in warehouses with control of temperature, humidity and cleanliness. Each lot is registered, labelled and traceable to its country of origin. This is especially convenient for European buyers: the products are already within the European Union, available for inspection before dispatch, and a shipment of anything from a single pallet to a full truckload can be organised within days rather than weeks. We also hold stock in other countries, placing products in and near port zones and in major consumption centres. This makes it possible to shorten delivery times for customers in other regions, without waiting for goods to be dispatched from the Baltic Sea. The geography of storage changes with the season and demand. We provide up-to-date information on available sites and product availability on request.

Having products in several warehouses allows us to offer buyers flexible delivery terms. A buyer who has their own forwarder or their own transport can collect the goods on EXW Tallinn terms or in any other country where the products are located. We prepare the products for dispatch and complete the export documents, after which the buyer’s carrier collects them from the warehouse. Buyers who prefer to entrust transport to us receive a price that includes delivery to the port or to the door, with the costs of each stage of the route stated separately and transparently. The terms are described on the “Delivery Terms” page. In every case the customer decides which stages we take on and which they organise themselves.

We organise deliveries to any point in the world, choosing the mode of transport together with the customer. Below are the four main modes of transport that we use. Often a single delivery includes several modes: a container loaded at a warehouse in Estonia may be taken by truck to the port, then by sea to the country of destination, and on by rail or road to the final consignee. We coordinate the entire route, ensuring that the stages of transport are consistent and that delivery is managed as one.

By sea

Sea transport is the main way our cargo is delivered. Containers of cocoa beans, butter or powder are dispatched on regular container lines from major ports in Northern Europe, as well as from the ports of other countries where our stock is held. Sea routes cover practically all regions of the world. Sea freight allows large volumes of product to be carried at minimal cost per tonne, and is suitable both for full container loads and for small lots.

Delivery times are determined by the published schedules of shipping lines, and we plan the departure so that the cargo arrives on the date agreed with the buyer. Containers are inspected before loading, and when the goods are placed, measures are taken to protect against moisture and shifting during transport.

By rail

For delivery to inland regions and on routes where rail connections allow shorter times than by sea, we use container trains. This mode of transport is especially convenient for buyers in Central and Eastern Europe, and in the eastern direction: the container is delivered directly to an inland terminal without additional handling at ports.

The container remains sealed from loading until arrival at the destination terminal, which protects the products from damage, moisture and unauthorised access to the goods. Rail transport also suits customers who value route stability and predictable delivery times.

By road

Road transport is involved at practically every stage of delivery: from our warehouse to the port or railway terminal and on to the buyer’s warehouse or plant. Within Europe, road transport often becomes a stand-alone solution for delivering cargo of any size – from a single pallet of cocoa powder to a full truck of cocoa butter. Dispatch is possible directly from Tallinn or from other warehouses where products are held.

The main advantage of road transport is flexibility. Loading and unloading times are agreed with the customer, the route can be adapted to their needs, and the cargo can be delivered directly to the required address.

By air

When a consignment is urgent, we arrange transport by air. It is used mainly for samples, for small quantities of valuable products and for orders that must reach the customer within a few days.

Air transport is more expensive than other modes, so we use it only where delivery times are particularly important. In many cases a sample sent by air allows the customer to approve the quality before the main lot is shipped by sea.

MoscowMinskWarsawHamburgLondonMilanMadridTbilisiAlmatyTashkentNovosibirskTallinn
Origin
Africa
Main warehouse
Tallinn, Estonia
Main markets
Europe and CIS

Our goods come from Africa, where cocoa is grown, and are delivered to our main warehouse in Tallinn. From Tallinn they are sent to customers, and the main markets of Naurits are Europe and the CIS countries: European Union member states, Russia, Belarus, Kazakhstan, Uzbekistan, Georgia, Armenia and Azerbaijan. Deliveries to other parts of the world are organised on request and are subject to the same storage and transport terms.

Naurits supplies cocoa products worldwide, offering the same range regardless of the destination: cocoa beans, nibs, cocoa mass, cocoa butter and cocoa powder. Beans and nibs are usually transported in bags or in bulk in containers, mass and butter in cartons or blocks, and powder in bags on pallets. Each product requires specific storage and transport conditions, including temperature control, ventilation and correct placement of the cargo. We take these features into account when choosing the container, route and season of dispatch.

Each lot is accompanied by the set of documents required to import the products into the country of destination: a commercial invoice, packing list, certificate of origin, quality certificates, a phytosanitary certificate (where required) and a transport document. We prepare the documents in advance, check their compliance with the contract terms and send copies to the buyer before the cargo arrives, so that customs clearance goes without delay. The buyer can track the cargo from dispatch, and throughout the transaction is accompanied by a personal manager – from placing the order to receiving the goods.

The transport of Naurits cargo is provided by our logistics partner UMM Logistics, which has its own fleet, containers, railway platforms and road vehicles. This allows us to control all stages of delivery and coordinate the work of the different modes of transport. More about the company’s capabilities and services can be found on the UMM Logistics website.

We work with buyers of any size: from chocolate makers who need several containers a month, to small confectionery workshops ordering a single pallet, and trading companies that use our warehouse stock to supply their own customers.

Website: ummlogistics.com

The cocoa we supply can be tracked online and is delivered strictly when promised.
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